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USB Drivers

By Collinto ·
Help!

I have an IBM ThinkCentre desktop running on WinXP. A few days ago, it stopped recognising all USB devices. I had a scanner and a printer connected to the usb ports and aal of a sudden, I couldn't print or use the scanner. I tried to reinstall the printer but the message comes up that the printer is not connected or switched on. I checked the device manager and found that the USB is not isntalled. I reinstalled the operating by runnning reinstallation cd but nothing. I then tried to reinstall the chiset drivers and still nothing. I have checked in the System Configuration Utility for I/O devices, the USB is enabled. What could be the problem? What should I do to reinstall the USB drivers?

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by christian.rice In reply to USB Drivers

Check to see you have the most up to date BIOS and if not, update the BIOS.

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by Collinto In reply to

Poster rated this answer.

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by w2ktechman In reply to USB Drivers

First I would say that usually the USB drivers are with the chipset, but not always. Check to see if they are seperate.
Second, look in Device manager and make sure that they were not disabled.
Third, in the printers properties, make sure that it is set to the USB port
If those do not work, try the above suggestion

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by Collinto In reply to

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by Collinto In reply to USB Drivers

I tried updating the BIOS but looks like it aint working. Before I could even upgrade the BIOS, the pc gave me a blue screen on logging in and when I checked the Event Viewer, there was no error message or event that could have caused that.

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by HAL 9000 Moderator In reply to USB Drivers

And if neither of the above work download a copy of the Ultimate Boot Cd at

http://www.ultimatebootcd.com/download.html

Make a boot able copy from the ISO image and boot off the CD and run diagnostics on your M'Board it's more than likely possible that the USB Ports have been damaged and you require a replacement M'Board to cure your problem.

The only way to find out is to run tests as you have done the correct things.

Col

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by daven71 In reply to USB Drivers

I had a very very similar issue on my Dell D610 laptop. USB stopped working, BIOS acting up, USB not showing up in DM, and BOD from time to time. Frustrated, I called Dell and they came out and replaced the motherboard. Not sure if this is what you need to do but not a bad idea to look at if you have any diag software.

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