Hardware

Ask something
Question Locked

USB freezing computer

0 helpful
2 replies

by arcandlegirl

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have my pictures and other documents on these Travel Drives. I plug them into my USB ports to view them, yet these past couple of weeks the computer hasn't let me do so. Everytime I try to plug something into the USB ports, whether it be the Travel Drives, my iPod, or my camera, it completely freezes. Then, I have to take out the drive and power off my computer and turn it back on. I cannot leave the drive in the USB port when starting it up either, because then it just won't load at all.

How do I fix this? Can I do it by myself or do I have to bring it to a shop?

2 replies

by computercookie

Start > Control Panel > System, click on the hardware tab, click on device manager at the bottom you will see Universal Serial Bus Controllers.

This item should be expanded amd showing yellow exclamation marks to indicate a problem with a controller or hub. If you right click on these and select properties, you should be able to fix by clicking on the driver tab and selecting update driver if this fails to fix,uninstall and restart the computer and new drivers will be loaded

This discussion is closed to new replies.