I recently built a new system for a customer, as part of the job I re-used her old system and migrated her husband’s HDD into the old system. I then did a Windows repair to accomodate the hardware change, and updated to POST SP2 status.
Since then she can not get any USB mice to work, no matter which USB port she is using. The USB keyboard does function properly, and Windows will recognize the mice, including which model, but they won’t function properly
I have had her verfiy that Legacy USB support was enabled in the BIOS, and she has tried to install the latest drivers, all to no avail. All of the USB mice happen to be Logitech, but I don’t think that is relevant to the problem.
Any suggestions as to what is causing this unique problem.
