Usb Mouse and Keyboard not working. - TechRepublic
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December 26, 2008 at 06:25 AM
deaus

Usb Mouse and Keyboard not working.

by deaus . Updated 15 years ago

Hi, I’ve got a bit of a problem, I just got a new mouse and keyboard (Razer DeathAdder and Razer Lycosa). Both of which come with drivers and a manual.

My current keyboard and mouse both connect via PS/2 (the keyboard has a PS/2 connector where the mouse came with a USB / PS/2 connector).

I followed the instructions stated with the manual to install both the mouse and keyboard but I’ve had little luck making them both work.. On start up, the keyboard works, i can press ‘Del’ and enter the bios, i can also turn on and off Num Lock, Caps Lock and Scroll Lock etc. But as soon as it begins to load windows, the keyboard cuts off and none of the buttons function any more.

I managed to get the mouse to work at one point (no idea how) but i uninstalled all the drivers and restored my computer in hope of getting the keyboard to work too.. Now neither of them work.

Im running on Windows XP (Service Pack 3, i also tried using service pack 2 which it didnt work).

I’ve tried using the mouse in the PS/2 converter and my computer still didnt pick it up. And also i plugged the mouse and keyboard into another computer in which after the computer booted, about 2 / 3 mins it began to work WITHOUT installing any drivers.

I’ve also tried uninstalling the keyboard and mouse, reconnecting the new keyboard and mouse, and just waiting for a while, ive tried loggin in (using old keyboard), installing drivers, restarting computer and that hasnt worked either.

I’m thinking of buying a USB hub or USB PCI card to see if it works though that but im actually pretty clueless…

Any help would be much appreciated.
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