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usb not working

By wild4 ·
Usb stopped working as wellas audio. Tech's gigured new motherboard so we put in a replacement. Still no USB. We tried uninstalling drivers and reinstalling. Same problem. Any suggestions would be greatly appreciated.

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Device Manager

by TheChas In reply to usb not working

Start by opening up device manager.

Any yellow "?" or "!"? if so, resolve those first.

Next, enter BIOS setup and make sure that the USB and audio are enabled.

Next, download and the install the correct chip-set drivers for the specific motherboard. Either from the system / motherboard manufacture, or from the chip-set manufacture.

If the drivers and devices show up as working, then it is time to check connections. If the USB connections are on headers, make sure that the header and case pin-outs match.

Chas

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