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USB port problem

By expertotech ·
everytime i plug in any usb device to my newly upgraded work pc, i get this "found new hardware wizard" window, where it should be plug and play right. i think i need to do something here, so please help. thanks.

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Depends on the Device

by TheChas In reply to USB port problem

What you need to do depends on the specific USB device.

Many peripherals such as scanners, printers, and digital cameras require that you install the device drivers and interface software before you can use them. Even some mice and keyboards require that the manufactures driver be installed.

Other devices such as USB thumb drives have drivers that come with Windows. But, Windows still needs to install for the device to operate.

One the drivers are installed and / or configured, then, the device becomes plug-and-play.

Chas

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i know...

by expertotech In reply to Depends on the Device

i know that some device needs a driver and some does not, a usb mass storage device does the same, well it shouldn't... it should automatically prompt what you want to do with it (whether you want to open the folder or something). is there some change that needs to be done with the registry? i,ve checked gpedit, so far its okay.. or do i need to download some patch? pls help... thanks for the advice Chas...

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First Connection

by TheChas In reply to i know...

The first time you connect a USB mass storage device to your system Windows WILL treat it as new hardware and install a driver for it.

After that, every time you plug in the SAME device, Windows should recognize it and auto-play should pop up.

I believe you stated that this is a work computer. If so, the company configuration may be to reset the system after every boot or log-on. I know that with our loaner laptops, all settings and changes are lost at every shut-down.

For your personal system, I am not aware of any patches for USB device recognition issues. You might make sure that the motherboard and USB controller drivers are up to date.

You might also check the security settings on your anti-virus and firewall software.

Chas

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I have several

by Jacky Howe In reply to USB port problem

USB drives and devices that I use and even though I may have used one the day before it will still detect and install the devices. This doesn't happen to all of them but mainly the USB sticks.

As TheChas has pointed out. What you need to do depends on the specific USB device.

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but how come,,,

by expertotech In reply to I have several

...my device (usb stick, memory stick via reader) works in another work pc? my colleague thinks i need to install the IDE/USB driver... what do you think? can i get it online?

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If the auto wizard isn't running try this if it's XP

by Jacky Howe In reply to but how come,,,

autowizard fix

http://www.microsoft.com/downloads/details.aspx?FamilyID=c680a7b6-e8fa-45c4-a171-1b389cfacdad&DisplayLang=en

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Registry Changes

by TheChas In reply to but how come,,,

I wonder, are registry edits and changes blocked by any security programs?

Both firewall and anti-mal-ware software can be set to restrict other software from making changes to registry keys.

These usually do not block using regedit to look at and make registry changes manually.

As to a driver update, start by looking in device manager and see if you have any yellow "?" or "!" warnings next to any devices. If so, you need to install the driver or correct the conflict for that hardware.

Chas

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You could be right

by Jacky Howe In reply to Registry Changes

Chas when it comes to firewall and anti-mal-ware software adding restrictions but I haven't had to install USB drivers since using Win98.
<br><br>
You could also try this fix.<br>
Write down all fixed Disk and CD/DVD drive letters so as not to delete them. DO NOT delete any of the fixed hard disk drives or CD/DVD optical drives registry values.
<br><br>
1. Login with Administrative privileges.
<br>
2. Disconnect all USB or FireWire storage devices.
<br>
3. Open Registry Editor by typing regedt32 in the Run box and navigate to the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices
<br>
4. Under HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices there will be registry keys with the name that resembles the format of \DosDevice\X: where X can be any alphabet letter which corresponding to your physical system drive letter.
<br>
5. Delete all possible USB drives, FireWire drives and external drives which have a drive letter.
<br>
<b>DO NOT delete any of the fixed Hard Disk Drives or CD/DVD optical drives registry values.</b>
<br>
Exclude \DosDevice\A: which normally reserved for floppy disk drives.</br>

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usb port problem?

by ikhlaq In reply to USB port problem

dnt know if this is going to help but..give it a go.

1) ahve you got the motherboard usb drivers installed?

2) use the device manager to install the usb stick, after that it should work fine?

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