Hi:
All of my USB ports (6) have stopped working.
Here are the PC stats:
Windows 7 Pro
2GB RAM
2.8Ghz Intel Pentium D / multi-core
Board: Dell Inc. 0YC523
Bus Clock: 800 megahertz
BIOS: Dell Inc. A07 01/08/2007
750GB internal hard drive
2TB external
ATA Channel 0 [Controller]
ATA Channel 1 [Controller]
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers – 27DF
Intel(R) ICH7R/DH SATA AHCI Controller
Silicon Image SiI 3512 SATALink Controller
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller – 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller – 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller – 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller – 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller – 27CC
Angel II MPEG Device (2x)
Creative Game Port
Creative SB Audigy 2 ZS (WDM)
RADEON X600 256MB HyperMemory [Display adapter]
RADEON X600 256MB HyperMemory Secondary [Display adapter]
After installing Windows 7, I used DriveMax Agent to update as many drivers as I could. The one thing I didn’t do was create a system restore point so I could backtrack in case something didn’t work.
After one of the USB driver updates, all of my USB ports stopped working. I can still charge my iPhone, but I get no connectivity (iTunes / iPhone won’t talk to each other, printer doesn’t work, etc). Since I didn’t create a system restore point to go back to an older driver, I located the older chipset drivers and installed them. The ports will didn’t work.
I also tried these things:
1) Unplug PC from the wall to reset.
2) Uninstall the USB drivers, reboot, and let Windows reinstall.
Device Manager shows them working properly and again, my iPhone charges. But the printer says it’s offline no matter which port I plug it into and no other USB devices work in any of the (6) ports.
Does anyone have any idea how to get them working again?
Thanks in advance for any help you can provide.
Joe
