General discussion

Locked

used space and free space are both zero

By Todger ·
Hiya,
something odd has happened to my C: drive. If i look at the properties in My Computer it reports that it has zero bytes used space and zero bytes free space. I can no longer add anything to the drive and logging in now comes up with invalid profile error. The temporary login doesn't work properly because it can not add files to the drive. I can see all my data but removing any files says that it is too big to fit into the bin. If i use Ghost to copy the drive or the individual partition then the copy has the same problem. As the only recovery data for this pc is on two other partitions i can not just blank it and start again. Scandisk and partition recovery software all report the drive as perfect. Fixboot and fixmbr make no difference.
Has anyone got any idea what i could try next ?

This conversation is currently closed to new comments.

10 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by ctrservices In reply to used space and free space ...

If this were mine, I would install the HD in a good computer which has completely updated AV and Spyware scanners, run complete scans with the scanners (deleting any problems found) and rescan again to make sure zero problems are found. Copy any needed files to the new PC, then mount the HD back where it came from and try again.

Collapse -

by Todger In reply to

Poster rated this answer.

Collapse -

by HAL 9000 Moderator In reply to used space and free space ...

You have just explained a very good reason never to rely on different partitions on a single HDD for your DR plan.

At the moment you are lucky you can still recover your data and you'll not have any problems but if that HDD was to fail you would be in a world of hurt that would cost several K to recover from.

Now that I would be doing is getting another HDD fitting it to a USB caddy and copping my data to it, all of it!

Once you have your data safely backed up remove the USB caddy from the computer and then wipe the drive totally and reload the system. Once this is accomplished you can then restore your data and you'll then have a much better backup system to work with even though it's by no means perfect it's still a lot better than what you currently have.
You can remove the HDD and fit to another computer and scan it for Virus and Mal ware in Safe Mode but I think that you'll find that the infection that you have can not be safely removed and leave you with a boot able Drive to work from. Great if it does but don't expect it to actually work.

In the event of the USB driver being unable to be installed on your now reported empty HDD C Partition you'll need to fit the Drive to another computer and Slave it then copy your data to the USB drive. Once you have your data safely backed up you can then start scanning the drive in the hope of making it work properly again.

The important thing here is to make certain that you have all your data backed up to a different HDD before you even attempt to try to fix the drive and make sure that you have your reload Cd's handy.

Col

Collapse -

by HAL 9000 Moderator In reply to

I know it's not what you want to hear but anything that is capable of corrupting the MBR's will take out the drive and I think you'll be very lucky to get any readable data off it at all from any partition.

I've been there done that and sent the drives away to have the data recovered at the cost of several $K for each drive.

Consider yourself lucky if you can get most of your data off it.

Collapse -

by Todger In reply to

Poster rated this answer.

Collapse -

by sleepin'dawg In reply to used space and free space ...

These are probably stupid quesions but I'll ask them anyway.:
(1)I am assuming you have a firewall and anti-virus protection installed. How current is it and when was the last time you ran a full scan???

(2)When was the last time the HDD was defragged, if ever???

(3)What is the drive's total capacity??? How many partitions are on the drive??? How large are the partitions???

(4)Is this a dual or multi-boot system and if so what are they??? eg. Linux/Windows; Unix/Windows; or any other combo???

(5)What kind of drives; ATA; SATA; SCSI and are you sure the card is firmly seated or is the controller on the MOBO. If SCSI what version 1 - 3???

As I said minor, dumb, questions but the answers might provide a starting point to finding a solution before sending it out for recovery. Col probably has had more experience in this area than most and his answer is probably spot on but before I started throwing bucks at this I'd want to know the answers to those dumb questions. Multiple boot sectors and too many small partitions i.e. anything smaller than 15 Gig, can result in something like this especially if there has been excessive fragmentation of data. Sometimes the only solution is to back up all the data, do a total low level reformat, repartitioning or possibly eliminating all partitions and then reinstalling the OS and try not exceeding dual boot capability. Believe it or not I have seen systems that can boot Windows ME; W2000; XP Pro; Linux and some flavour of Unix. Why, I don't know but somebody must have felt there was a need for this level of complexity. Just remember that because something can be done does not mean it should be done. Anyway, that's my two cents worth. As I said minor, dumb questions from someone who is not as much on the cutting edge as others around here. Good luck finding a cheap solution.

Dawg ]:)

Collapse -

by sleepin'dawg In reply to

BTW I wasn't trying to insult your intelligence with those questions but sometimes we tend to forget some of the elementary basics. It has happened to me and I'll bet dollars to doughnuts it has happened to others. I don't know why but I have a gut feeling your problem may be the partitioning and possibly fragmentation of data across partitions. Check the MBR.

Dawg ]:)

Collapse -

by Todger In reply to

Poster rated this answer.

Collapse -

by Todger In reply to used space and free space ...

Thanks for the response guys,

I'm coming to the same conclusion as Col. If this is more serious than repairing the partition or MBR or something than i'd be best getting what i can and starting again (Pain in the A**)

In answer to other questions:
Only single boot XP home
I have my data backed up.
I have done a full scan with a second PC - virus and spyware - couple of trojan downloaders (Dluca)and a handful of cookies.
The second PC shows the same properties on this drive by the way and still no faults scanning.
The reinstallation software is on the third partition as it is a Medion Pc with no cds of any sort for recovery !
Antivirus was Norton - good
Firewall was nothing - bad
Defrag - only 4 months old so never done - bad ?
160gb seagate sata hdd split as follows
main 40gb (i think/guess)
data 110gb
system 8gb
There is also a second 160GB sata completely unused so far.
Dvd-rw and Dvd player both ide
All drives plug directly to motherboard with no raid system installed.

Any suggestions of a way to copy windows off intact to another drive so that i could reformat the first bad partition off this one and then copy back ? I imagine Ghost could do this ?

Thanks again for your help so far.

Collapse -

by Todger In reply to used space and free space ...

This question was closed by the author

Back to Desktop Forum
10 total posts (Page 1 of 1)  

Related Discussions

Related Forums