Here’s the rundown:
XP sp2 on workstation. Windows Server 2003 AD environment.
User gets account locked when she either 1. logs off her pc or…. 2. Closes Outlook 2003.
When we unlock her account, if she stays in Outlook or does not logout of her pc she’s ok. Yesterday we had her remain out of Outlook. When she arrived this morning and logged back onto her pc she was locked out.
We have done the following (not in order):
– recreated her AD account and mail file after saving her mail and other settings
– setup a newly imaged pc for her
We have 300 users and she is the only one with that issue. We have two other people here with the same last name but their login id’s are different (different first initials).
Has anyone ran into this before. Thanks for any help!