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User Availibility

By jzizzi ·
I have one user that can not access, nor can thier availibility be accessed by other users when setting up meetings in Outlook/Exchange. This is a new setup with W2K, Exchange 5.5. All other users can see the other user availability, but this one shows "No Information Available".

Thanks.

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User Availibility

by Kbarry In reply to User Availibility

If the first step does not work, then step two should give you a quick repair.

1. Tools/Options/Preferences Tab/Calendar Options
a. select the Free/Busy Options...
b. Publish 3 months and update every 15 mins

2. File/New/Personal Folders File (.pst)
a. copy all Mailbox-Username folders to Personal Folders (creates local copy)
b. Tools/Services/Delivery Tab/Change Delivery of new mail to Personal Folders.
c. Close and Restart Outlook
d. Send and receive mail (just to be certain that the exchange mailbox is empty)
e. Close Outlook
f. Control Panel/Mail/Show Profiles/Remove Profiles
g. (server) Delete Exchange Mailbox for that user
h. (server) Recreate Mailbox for user
i. now back to the client pc and configure the new profile to include the Exchange Mailbox
j. Verify published Calendar
k. Open Personal Folders and copy folders to Mailbox
l. Right-click and close Personal Folders

I hope this helps, if it does not call
Microsoft Outlook (425) 635-7031

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User Availibility

by jzizzi In reply to User Availibility

Good ty, but this looks like a job for the MSDN team. The proceedure was flawless as far setup and configuration, but the result did not fix the problem.

Thanks anyway.

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User Availibility

by jzizzi In reply to User Availibility

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