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December 9, 2004 at 11:12 AM
shanna

User can’t see protected directory

by shanna . Updated 21 years, 11 months ago

I have a user who accidently saved a Word document into the default Outlook 2003 folder that he opened from within an email message. The folder in question is called “OLK4”, and I was able to located the folder and file in question using the administrator account but not hte user account.

My suspicion is that it’s apermissions issue, but the user is set up as an administrator on the PC and still can’t find/see that directory (it’s buried in the user’s profile under the Local Settings folder -> Temporary Internet Settings folder -> OLK4

Any suggestions where I might locate an answer for this? All assistance is greatly appreciated.

Shaun.

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