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User having logon problems

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by ray_m_hicks

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There is a user in my department that has to logon three times in a row and after the third attempt she is connected to the network. She can get on to the network after she does this so nobody cares to fix this. It baffles me and I just wanted to know if anyone has ever had this problem. The network admins are in another state and I have asked them to maybe just setup her account again. They say they have done that and they have no clue what to do. Was just curios since she gets on the network this has not been a priority to fix.

7 replies

by chuck houghton

Hello - More info?
Is your user logging into multiple systems and the passwords are not synced? Do any error messages display after the unsuccessfull logon attempt?

by dbesenho

one thing to try, remove her computer from the domain into a workgroup, reboot, then re-join her to the domain. i have used this to fix similar problem.

another thing could be the log-in scripts not synchronizing between servers. if she happensto be hitting the pdc, maybe it's not processing log-in scripts, or vice-verse. then check script replication between pdc & bdc's. last, check wins or dhcp -- sometimes this can cause log-in failures if it's not working properly on a particular bdc. ck event logs on server. check ipconfig on client, verify settings, try release/renew.

hope that helps!

by sjha

If this is a Windows 98 client in a Win2000 network check the WINS setup. Windows 98 clients get pointed to a domain controller via WINS and DHCP. You might try and add 1xb line to her lmhosts file pointing to the DC. Also, if the servers are remote to your location (like the IT Staff) check the TCP/IP settings. Make sure the default gateway is configured correctly.

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