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User log on problem

By boomio ·
I'm not sure if this question is supposed to be in this Topic, but maybe someone can help me anyway.
When a user tries to log on to her machine, she is getting an error message. Its Microsoft error 1017L.
She is logging on to a w2k machine on NT server.
She only has this problem on this machine, she can log on to other machines and I can log on to this machine.
Can anyone offer me any solutions??

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by infoguy In reply to User log on problem

Sounds like trouble with her account, specifically the registry. Probably the easiest and most efficient route would be to delete her account from that machine using Microsoft's delprof tool (Google for "delprof" and the first Microsoft link will take you to the download location). Of course, don't forget to make a backup of her personal files because you will need to restore them after she logs back in.

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by boomio In reply to

This goes for every answer. I deleted the local profile and everything is working fine again. Thanks

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by jkaras In reply to User log on problem

I would think it is a corrupted profile. Log onto the pc in question as admin and delete it but move or save whatever first, then have her resign on and all should be well.

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by boomio In reply to

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by master3bs In reply to User log on problem

1017L = ERROR_NOT_REGISTRY_FILE

From microsoft The system attempted to load or restore a file into the registry, and the specified file is not in the format of a registry file.

I belive you will need to delete the profile on the w2k machine and then recreate it. Since it works on the w2k machine it sounds like it is not the network profile but the local one.

This problem also happens when trying to load a policy into the registry editor instead of with poledit.exe.

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by boomio In reply to

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by sgt_shultz In reply to User log on problem

yes, the symptom of her having the problem only on that machine sounds like the registry, which is contained in the profile...
you could try running chkdks just to see if file system problems and check for plenty of free free hard drive space while you are there making her a new profile.
here is how i would do it:
login to that machine with administrator account.
create new user account. put in security group of choice, such as Power User
login as that user. new profle gets created.
logout as that new user and back in as admin
go to System Properties/User Profles and copy the old profile into the new. i don't think this will clobber the fresh profile with the registry error...

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