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user logon

By mboyle ·
I have one user who, until a day ago, was able to log on to her windows xp machine fine. this machine was upgraded from 98 to xp about a month or so ago. Now, when this user logs on her machine, she gets a blank screen and the cursor. anyone else can log on to the machine fine and the user can log on to other machines fine.

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by tommymcbrayer In reply to user logon

Profile is corrupt if other users can login with no problem. Login as administrator and rename the profile. Login as the user to create new profile and then copy over any needed files such as shortcuts my documents etc.

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