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user name problem in outlook

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if i send mails using outlook express the senders name is "james". i changed the name entry outlook express-tools-accounts-internet accounts-mail-choose one mail account-properties-general -user information. changed name to madhu. but this has no effect.now also send mail as james

5 replies

by d4dar

Hi:

Make sure there is only 1 mail account, if more than 1 make sure that the account you want to use is the default mail acount.

If only 1 account then remove it & then add it again. That should solve it.

Good luck

by spring

Create a new identity and then import all your msgs/address book from your old account. OE tends to corrupt its accounts and identities once in a while. Good luck...

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