User opened Outlook and all email have vanished

By hermeez ·
We are using SBS 2003.This account came and opened the Outlook to find none of her emails.
She has received email as of today but nothing older is in her inbox. Looked in all the other folders as well and the PST file on her local machine.
Any ideas where they may be? Where can I look?

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Maybe a filter?

by Dedlbug In reply to User opened Outlook and a ...

If you are sure you are using a PST, then the Server is probably irrelevant here. (No Exchange?)

Check to see if a "Filter" is on, preventing the mail from being displayed.

"View" - "Arrange by" - "Custom" Check the "Filter" button. It should say "off"

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Filters or Views

by w2ktechman In reply to User opened Outlook and a ...

Either a filter is being used
View -- arrange by -- current view -- messages (the most common)

or a Rules issue
tools -- rules and alerts

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