I currently have a few systems set up at our store locations that have cameras hooked up to them which are recording at all times and saving to the user’s computer. The camera software runs as a service using the administrator credentials and the teller at the store uses a restricted user account.
When I log on as the administrator, I am able to view the video files fine, however, when the user logs on as the restricted user, he double clicks the video file, and windows media player opens as if it is going to show it, but the video is all grey, as if it is not allowing that user to see it.
I created a separate “power user” account and a separate administrator account, but neither account is able to view the actual video, just a grey picture. I am assuming that this has to do with ownership and permissions.
I have set up the restricted user to only be able to view, read, and write for the directory where the videos are saved via the Security tab in the folder’s options. I applied those permissions to all child objects, and so I do not know why nobody but the administrator can view them.
The strange thing is that when logged on as the restricted user, I can see the thumbnails of the video and I actually see an image from the video, so it is not grey there…which doesn’t make sense. You would think that if windows can see the thumbnail, then it would be able to view the video.
The system is Windows XP Pro. I have had a similar problem on another system, where the restricted user was unable to even navigate to the directory of the video files without throwing a runtime error.
So I am wondering, is there anything I can do to allow the restricted user have ownership or permissions to view the actual video, but still prevent that user from being able to delete the videos (for obvious reasons).
