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User Problems After Domain Change

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5 replies

by forvirg

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I posted this as an answer to a separate question too re: chaging domains, but want to post separately as I am desparate!

I had an NT domain PDC running on a very old computer. All the users were now on Windows 2000 and our File and Exchange Servers were also on Windows 2000. I got a new server, set up a new Windows 2000 domain and installed ADMT to help with the migration.

ADMT successfully migrated all the domain user accounts, and most of the old domain computer accounts. However, Ihad to manually go to each machine and copy the User Profiles from the NT domain to the W2K domain to maintain shortcuts, desktop settings, etc.

Unfortunately, on a random 7 out of 40 machines, the new User profile gives the error "cannot startOutlook" on Outlook and crashes when (IF) opening any other Office applications. I've tried uninstalling and reinstalling and get the same error!

Has anyone ever come across this and knows how to solve it??

Virginia

5 replies

by jeff the ref

Hi Virginia,

It sounds like a user authentication error. Providing you still have access to the old workstations, when you copy the profile from the workstation to the server specify everyone full control on the profile then when the profile hasbeen copied re-apply the correct permissions for the user in the new domain. Do these 7 users have different user rights, i.e. were they local admins etc, if so, ensure the user has been added to this local group, prior to pulling down the profile from the server.

Hope this helps!

Regards

Jeff

by forvirg

Actually this gave me the idea to copy over the user profiles onto the server and then bring them back down onto the individual pc. That worked mostly. Still had some weirdness, but minor stuff.

Thanks

by maggar

did you check the domain user account for the mailbox? i had gone through the same type of change, but missed a few mailbox accounts. boy, some users just can't take a joke

by forvirg

This actually was helpful, too, but the problem had already been solved another way round. Makes me wonder if this was really it!

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