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User Shares

By E3 ·
I have a Windows2000 server and have set up some group share directories.
Users logon to the server and can access the files that they have permission
to see - No Problem.

The complaint that I am getting is that they will open a file residing on
the group share using Word or Excel and work on the file. After a period of
time they will attempt to save the file and get a 'Drive not available' type
message.

Any thoughts would be greatly appreciated.

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by abubin In reply to User Shares

The problem could be caused by mapping of share folders to drive name. Then when more than 1 user has open the file, you will not be able to save it. This is to protect against deadlock. Thus you get "Drive not available" error.

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by E3 In reply to User Shares

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by umbral-echo In reply to User Shares

They have a hotfix for this problem I think. Check out the Microsoft Knowledge Base article Q278456 and Q278558.

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by E3 In reply to User Shares

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by E3 In reply to User Shares

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