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  • #2073900

    Users can’t delete emails out of Outlook

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    by tomg ·

    We recently upgraded from Exchange 5.0 to 5.5 and now none of the users can choose “delete all emails and subdirectories in the Deleted Items folder” without Outlook hanging. Users can, however, delete each email separately, by selecting it and deleting manually.

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    • #3778994

      Users can’t delete emails out of Outlook

      by sgroner ·

      In reply to Users can’t delete emails out of Outlook

      What Outlook Client are you using. There was a new version that should have come with your Exchange 5.5, if not make sure you are running atleast Outlook 98 with the latest patches. That should solve your problems. Microsoft made a few changes, not sure if that is one of them, but they recommend upgrading the client as well to fully support 5.5

      • #3782891

        Users can’t delete emails out of Outlook

        by tomg ·

        In reply to Users can’t delete emails out of Outlook

        Yes, this is the logical answer and one I had already checked out. We are on the latest version of Outlook98.

    • #3782899

      Users can’t delete emails out of Outlook

      by mcessna ·

      In reply to Users can’t delete emails out of Outlook

      The previous answer is good but also make sure that you have the latest Exchange SP installed.

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