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Users losing their printers

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by scamper90

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We run a Windows 98 print server. Our end users are running everything from Windows 95 to Windows XP. I'm having an issue where our Windows 95 end users will lose all their printer settings. If you go to Start/Settings/Printers, no printers show up as being defined even though the users have 2 or 3 printers defined. If they reboot, they re-establish connections with the printers. The print server shows no errors. It's only the Windows 95 machines that are having problems.

Any ideas or suggestions?

Thanks.

1 reply

by ann777

I've seen this too. You should find all instances of spool*.* and rename them to *.old (that's both of them: spool32.exe and spoolss.dll)

Then, with the Win95 cd, reinstall the OS back to the computer, thus replacing the two renamed files. This needs to be done on each of the Win95 computers with the problem.

Then reboot and thereafter you should be fine.

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