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Users not able to print over the network

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by shanghai sam

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My name is Mr. Larry D. Wilson, System Administrator for HHC 1st Signal Brigade. We are running NT Sever 4.0 with SP6a. We are having a problems with users printing over the network. Administrators and Domain Admins can print over the network. The everyone permission has been added to user manager for domain/polices/users rights, "under access this computer for network" however user still can not print over the network.
Spooler has been restarted. This problem started today, yesterday users could print. Can you please assist me. Thanks

2 replies

by joseph moore

On the Security tab on the installed printer (the print queue, technically) on the NT4 print server, does the Everyone group have Print rights? If not, they need to.

Check it out.

hope this helps

by mike mullins

Not sure I understand whether these are printers connected via a nic to the network or if they are Locally Shared from a computer.

Network version - verify that on the computer that publishes the share (print server), that the Everyone Group has full permission on the %SystemRoot%\System32\spool\PRINTERS directory. If they can't spool, they can't print. Also permissions on the printer must indicated Print for the Everyone Group.

Locally Shared - if the printer is directly connected to a machine. The share must be created from a local administrative account, and include what I said for Network version.

How is it at the Rock?
Good Luck

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