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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
USR modem problems with W2K Power Users
Note that they do not need to REBOOT, only log off.
This problem does not occur if the user is a local admin on the machine. When logged on as a local admin (either as administrator or as a user with admin rights) the modem performs properly allowing the user to dial, disconnect, dial again, disconnect and then connect to any of our established dialup accounts.
If I replace the V.92 drivers with their 56K drivers, the modem WILL allow power users to perform consecutive dialups, but this driver has it?s own set of problems. (It will occasionally return an error saying that the modem is no longer present requiring a re-boot.)
I have been pulling my hair out for the last four months trying to resolve this problem. I have called USR and spoken to their (very reluctant) tech support personnel. After a successful test call to their server using HyperTerm their diagnosis was that the modem was working properly and any issues that I had at this point should be brought up with Microsoft! (grumble)