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Veritas BK on MS Exchange 5.5

By kloh ·
Hi! Can anyone help?
I am running Veritas on my Exchange Server and it does not seem to backup a particular mail in on of the users mail box.

Message are as follows:
'Access denied to file ?Seethapathy, Jamuna?Top of Information Store?Inbox?Hieverybody,...'
'Unable to open the item Seethapathy, Jamuna?Top of Information Store?Inbox?Hi everybody,...'

When I search the users Outlook, I'm unable to find this particular mail. So, I'm not able to solve this error.

Help please? Thanks.

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Veritas web site

by shachar In reply to Veritas BK on MS Exchange ...

hi ,
i had problems like you having on my exchange 5 .
go to the vritas web site and u will get a solution .

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Veritas Site

by kloh In reply to Veritas web site

I had been to their website. I've searched their Knowledge Base but was unable to find anything solution. If you've seen or know the solution, could you please send me a link? Thanks!

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Try this!

by shachar In reply to Veritas BK on MS Exchange ...

If you cant find this mailbox over outlook its means that it was deleted .
try to refresh the mailboxs selection in the veritas.

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