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Verizon not taking responsability

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9 replies

by xandian

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I was able to send email with email accounts other than Verizon before with my Verizon LAN account, which is just an internet service provider to access the web. Now suddenly they stopped working. I have not changed email settings on those accounts from before they stopped working. I can send and receive these emails using a dial up account so this means that the settings in outlook are OK, just as they were before while they did work on my Verizon LAN account. They worked fine using my Verizon LAN account which is just an internet service provider to access the web. Why would they suddenly stop, if all settings worked fine before on all email accounts before? I can send and receive these emails using a dial up account, which is just an internet service provider to access the web, so this means that the settings in outlook are OK. If the other email accounts worked fine using my Verizon LAN account, which is just an internet service provider to access the web, before what changed?

9 replies

by seanferd

"I have not changed email settings on those accounts from before they stopped working."

Chances are, you need to change something - you now have 2 ways to access the internet. You now need to configure LAN settings aside from the dial-up settings.

If you are using Verizon's mailservers (maybe not, according to your description), then you would need to configure Verizon server settings in your email client.

by xandian

If it were a case of setting up verizon outgoing in outlook then they wouldn't have worked for two years with the same settings and suddenly stop, no?

by seanferd

So I had no idea that accessing you email servers through Verizon had worked previously. Do you use Verizon's (or its partner's) email servers? What email do you use?

You might try doing a tracert to the SMTP server to see what is happening.

It could possibly be Verizon. or it could be that the email server you use is suddenly having problems receiving traffic from Verizon's network. Could be some new filtering scheme. (I've had a problem where I suddenly could not send email to relatives whose ISP used Postini.)

by seanferd

I've nearly always had to connect to servers over secure protocols at their standard or non-standard ports. Can't recall what may have been the case in the early to mid '90s, though.

by nicknielsen

A lot of smaller ISPs still do.

But my ISP has disabled relay forwarding, requires a password for send access, and limits both the number of emails sent per time period and the number of addresses per sent email to a number low enough that spambots give up in frustration.

by deadly ernest

Most mail servers still use port 25 for the outgoing mail as that's what's used across the Internet for mail servers. It would seem Verizon is fed up with too many of their clients getting infected with spam bots, so they've set up a proxy style service for outgoing mail. port 25 for within their own network, but outgoing goes from your system to another port, via that port to their outside mail server, and then sent out to the Internet back on port 25.

If the user hasn't reset the server setting in his mail client to look to send via the Verizon outgoing mail server on the new port, it won't be able to do it.

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