3 replies
by thechas
Start by installing the system / chip-set drivers for your system from Compaq.
Then, if needed, install the video driver.
You may need to install a newer version of DirectX (from Microsoft) also.
Chas
by hal 9000
by cglrcng9
I'd like to add something as I just chased a restart hang for about 2 weeks (don't ask me why I didn't follow through at the appropriate time as it's very complicated). The puter would shut down just fine, but would hang on restart only.
After updating to the latest Direct-X 9.0 from the Microsoft Win Update site, make sure to go get the newest updated drivers if you own an NVidia Vid. card (they are D-X9.0 ready). If not you could also chase that nasty hang I did. And the mathematical combinations are huge as far as diagnostics finding it. Finally realized what it was, updated, & bye-bye hang.
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