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Video not working

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by slocum

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I have a PowerSpec 6342 with integrated graphics.

The monitor stopped working today. If I disconnect the video, the monitor goes into self-test, and therefore works.

When I boot up, the screen goes blank. The computer seems to boot fine, just no video.

I tried putting in a new AGP video card, but that didn't work at all. Then the monitor just stayed in self-test, meaning it wasn't getting any feed.

I suspect that the on-board video needs to be toggled off before the card will work, but I have no idea how to do that.

Any experts?
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Brett Slocum

3 replies

by rob miners

What do you mean by a blank screen? Do you see the Windows XP screen as it boots up, and then the screen just goes black or is there no display at all from the startup.

Computer stops responding with a black screen when you start Windows XP

http://support.microsoft.com/KB/314503

If the Onboard Video has failed.

The BIOS should default to a PCI slot when detecting video adapters. You will have to get a a PCI video card to be able to get into the BIOS to change the settings to enable the AGP Video card.

computers that have been manufactured in the last few years will allow you to enter the BIOS by pressing one of the below five keys during the boot. Usually it's one of the first three.

F1
F2
DEL
ESC
F10
A user will know when to press this key when they see a message similar to the below example as the computer is booting. Some older computers may also display a flashing block to indicate when to press the F1 or F2 keys.

Press to enter BIOS setup

Tip: If your computer is a new computer and you are unsure of what key to press when the computer is booting, try pressing and holding one or more keys the keyboard. This will cause a stuck key error, which may allow you to enter the BIOS setup.

by ugadata

You could also try resetting the BIOS through the motherboard (or even removing and replacing the battery)

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