Windows Forum
When trying to see the scenes of the film Aladdin om the cd-rom Disney Collection we get a message saying that images can't be shown because the unzip 'vids:cvid'is not available. I would like to know where can I find it?
Thank you very much.
by joseph moore
There are several posts out there about this error. I have 2 Microsoft Technet articles for you to read.
Error Message: Video Not Available, Cannot Find Decompressor (Q138261)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q138261
(please remove any spaces)
and
Vidio Clip Error Msg: Cannot Find Decompressor (Q124945)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q124945
(again, delete any spaces)
YOu are missing a video compressor that will uncompress the video image files. The two articles tell you what to do to fix this.
Hope this helps.
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