Security·4,792 discussions

View browser and Outlook w/o downloading

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We have a client with 10 users who work on confidential data at multiple customer sites. Each user relies on a workstation and internet access through the LANs at each of their customer sites.

We have advised our client that such practices are inherently insecure, but they are locked into contracts for the next few months that make it financially attractive to continue the practice fora while. (Yes, we understand that from an IT perspective that isn’t a compelling rationale, but from theirperspective, it is.)

Is there a service that would allow the users to remotely view and control a browser and an Outlook client? (They use Outlook to make use of an Exchange Server hosted by United Messaging.) Our thinking is that such a service would at least prevent them from leaving behind unintended temporary files and cookies. Other thinking along similar lines, or suggestions for another approach for incrementally improving security over systems owned and controlled by others are also of interest.

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View browser and Outlook w/o downloading

In reply to View browser and Outlook w/o downloading

Sounds like you want them using Outlook Web Access. United Messaging could set that up for you.

View browser and Outlook w/o downloading

In reply to View browser and Outlook w/o downloading

See comments about temporary files, cookies, and saved passwords in the original request and feedback below.

View browser and Outlook w/o downloading

In reply to View browser and Outlook w/o downloading

If all the users need is email then DC1 is right. Enabling Outlook Web Access on the Exchange Server will allow for remote mail access. No big deal if IIS is installed.

If you need more than e-mail access, I would recommend setting up MS NT Terminal Server and Cytrix Metaframe. This way the users can log in remotely and have accesss as if they were sitting at the server. The software is expensive but shouldn’t be too bad for only 10 users. I found that some users on slow computers prefered to use the Metaframe connection over working locally to take advantage of the faster processing of the server (especially DBA’s).

View browser and Outlook w/o downloading

In reply to View browser and Outlook w/o downloading

We regard the temporary files and stored passwords that come with IE as a big deal. We are resigned to setting up a Terminal Server without MetaFrame. I was looking for something less costly than that (a stated objective), but there doesn’t seem to be a better short term solution.

View browser and Outlook w/o downloading

In reply to View browser and Outlook w/o downloading

it Sounds that you want them using Outlook Web Access.is that United Messaging could set that up for you.

View browser and Outlook w/o downloading

In reply to View browser and Outlook w/o downloading

We are looking for a way to keep files off of the customer’s computers and prevent browsers from storing passwords with or without the knowledge of our on-site staff. OWA doesn’t get around that because it runs on a browser that does those things.

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