I don’t even know where to begin. I have a user with a computer that was part of a workgroup called Workgroup. She stated that she was able to see other systems in the workgroup and that they could see the system she is on. We’ll call her system “computer1.” The user set up a networked Maxtor backup drive. She stated that when she added the software for the Maxtor backup drive to her system (computer1) that that was when she was no longer able to view any systems in the Workgroup. If she goes to My Computer, selects My Network Places, and View Workgroup Computers she gets the following error message:
Workgroup is not accessible. You might not have have permission to use this network resource.
I have tried all kinds of things such as:
1) verifying that simple file sharing is enabled
2) making sure that there is a firewall exception for file sharing
3) I went into the network connection and selected the Netbios over TCP/IP enabled option
4) Used the secpol.msc command to verify that “Access this Computer from the Network” had the Everyone group in it and that the “Deny Access to this computer from the Network” did NOT include the Everyone group.
5) I restarted the Computer Browser and Server services.
We added the system to a different Workgroup and it was able to see systems there just fine. However, when it’s in the Workgroup called “Workgroup” nothing works at all. The other systems are not able to see the user’s system (computer1) nor can computer1 see any other systems. The other systems also have the Maxtor backup drive software and seem to be fine. I’d appreciate any help that can be provided.
