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Virus

By forklift14 ·
I administer some small networks at several stores. They all have a DSL connection for Pc Anyware and for credit card processing. One person decided that they could use the internet for personal use and now there are several viruses. I was able to remove many of them but there is one that seems to be living in the administrator account because I can not access the task manger and many other things.

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by HAL 9000 Moderator In reply to Virus

Boot the thing into Safe Mode and then run the AV Scan which should pickup and remove any infections.

Knowing the name of the infection and the AV product being used would also help no end as well as the OS. If you click on the Add Comment Button you can fill in the necessary items that you have missed out and I can help you with a better answer.

Col

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by ICB's corner In reply to Virus

Check the events logs for critical errors and the services. Do a scan with an antivirus from a bootable CD. Use command mode (cmd) and tasklist, taskmgr.

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by pierrejamme In reply to Virus

If I read this accurately, you have a windows 2000 infected with a virus and are not running any virus scanner. Shame, especially when one of the best offers a free version (AVG).
You can download Stinger from the Mcafee site at: http://vil.nai.com/vil/stinger/
and then boot to Safe Mode as others have suggested. It will check for 55 of the most common viruses and trojans.
then get the free AVG at: http://free.grisoft.com/doc/1 and install it on all those computers as a peer to peer network that is unprotected will quickly become 100% infected.

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by forklift14 In reply to Virus

I am running avg network edition but it will not run I will try booting in to safe mode.

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by forklift14 In reply to Virus

I tried to use cmd taskmgr and it says that it has been disabled by the administrator

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