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Virus

By sharon_severson ·
I have a user whose system is apparently infected with a virus. After Windows 98 starts, a large spinning disk (like you imagine a hypnotist might use) starts up, covering most of the desktop. You can see the taskbar, and use the Start Menu, but anyapplications opened remain behind this disk. Norton Anti-Virus cannot run; it will start but will not scan anything and reports 0% progress.

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Virus

by aavakian In reply to Virus

Sounds like it could be the w95.hybris.gen virus norton has instructions on their http://www.symantec.com/avcenter/venc/data/w95.hybris.gen.html
good luck.

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Virus

by aavakian In reply to Virus

take out the space in the web address

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Virus

by sharon_severson In reply to Virus

This is the same virus.

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Virus

by 4U21DER In reply to Virus

You will need to run the virus scan from a boot disk and or recovery disk.

You can get instructions on how to create a recovery disk on the symantec site. There is also an option to create a recovery disk when you first install the anti-virus software.

Resource:
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http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/2146d092d4e623f88825697a007ae08b?OpenDocument&Highlight=0,rescue,disk
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Good Luck!

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Virus

by sharon_severson In reply to Virus

I have already done this and it did not work - didn't even find a virus, and Norton Anti-Virus will not run.

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by jpt In reply to Virus

My sister had the same virus and this is how I was able to fix it. If you hold down the shift key when the computer boots up the spinning disk should not appear. Once you have done that go to either Mcaffee of Nortons and download their trial version of antivirus software. You should be able to access the Mcaffee site if you can't on the Norton's site (this is what I found). Once you install the software run a scan to check for virus'. Once the virus has been located, follow the instructions to clean or delete the virus. After that is all done you should search for the actual file that may be left on your computer and delete that. This is exactly what I did and I had the computer back up and running in about 15-20 minutes.

Good Luck. Any other questions just email me.

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Virus

by sharon_severson In reply to Virus

Thank you. The virus is now gone.

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Virus

by sharon_severson In reply to Virus

This question was closed by the author

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