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  • #4241952

    Virus affecting Outlook contacts

    by niallrussell ·

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    All of my Outlook Contacts (1,000+ of them) have had the following text added to either the email address or telephone number:

    X-EVOLUTION-FILE-AS:

    Sometimes it has been added to the Company name or Job Title.

    It means I can’t tell who’s calling, and I’m constantly editing email addresses to be able to send anything.

    Several virus scans have been done and no joy…. Has anyone else had this and how did you fix it?

    Cheers,
    N

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    • #4242048
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      Reply To: Virus affecting Outlook contacts

      by kees_b ·

      In reply to Virus affecting Outlook contacts

      I doubt if it’s a virus. It seems to be related to a Linux/Unix mail program called “evolution” described in https://gitlab.gnome.org/GNOME/evolution/-/wikis/home

      I’m afraid that all you can do is to remove the text from your contacts, either via the screen, or via a program you write, if you can’t restore a clean version from your backup.

    • #4242849

      virus affacting outlook contacts

      by ijaz170000 ·

      In reply to Virus affecting Outlook contacts

      It sounds like your Outlook contacts have been affected by a malware or bug that’s adding unwanted text. Here are a few steps to help you fix it:

      Backup Contacts: Before making any changes, backup your contacts.
      Check for Add-ins: Disable any suspicious or unnecessary add-ins in Outlook.
      Update Outlook: Ensure you are using the latest version of Outlook.
      Repair Outlook: Use the built-in repair tool to fix any issues with your Outlook data file.
      Manual Cleanup: Unfortunately, you might need to manually edit affected contacts if an automated solution doesn’t work.
      If these steps don’t resolve the issue, consider seeking professional IT support. Good luck!

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