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virus cleaning

By matt_rk ·
My laptop caught a virus and stalls as soon as it is turned on. Is there a way to bypass this stall to run my antivirus software? Or do I need to have a professional vlean my hard drive and reinstall everything?

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A Technician would have the tools available to

by Jacky Howe In reply to virus cleaning

remove the Virus. You could remove the Drive and add the Drive as a Slave to another PC or a USB enclosure and then run MalwareBytes and the Antivirus that is installed on the System.

Download Malwarebytes Anti-Malware, install it and update it.

<a href="http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe" target="_blank"><u>Malwarebytes</u></a>

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
<a href="http://malwarebytes.gt500.org/mbam-rules.exe" target="_blank"><u>mbam-rules</u></a>

I would keep scanning with it until it is clean by closing out and rebooting and running it again.


Download Spybot - Search & Destroy and install it. Update it and run it.

<a href="http://www.safer-networking.org/en/download/index.html " target="_blank"><u>Spybot</u></a>

Also run this Rootkit Revealer GMer
http://www.gmer.net/index.php

FAQ
http://www.gmer.net/faq.php


Just to be on the safe side when you finish do an online scan with Bitdefender or Google for an online scanner.

http://www.bitdefender.com/scan8/ie.html

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A bit more information

by Jacky Howe In reply to A Technician would have t ...

Try booting into Safe Mode with networking and see if you can download and run the files that are referenced in my post above. If not try this.

The Windows Vista Recovery CD can be used to Boot your PC.

<b>Creating a Windows Vista Recovery CD</b>

http://blogs.techrepublic.com.com/window-on-windows/?p=622

<b>Download from here:</b>

http://coblitz.codeen.org/neosmart.net/downloads/guides/Vista_Repair/Vista_Recovery_Disc_x86.iso

Burn it to CD with Nero or similar.


The Windows Vista Recovery CD can be used to Boot to a Command Prompt where you can navigate to a USB stick and run this AntiVir Removal Tool.

http://www.avira.com/en/support/antivir_removal_tool.html

Download Sophos and the latest IDE Files. Install it and extract the IDE files to the C:\SAV32CLI folder, copy the entire folder to the USB stick.

http://www.sophos.com/support/knowledgebase/article/13251.html


Copy and paste the below two lines into Notepad and save the file to the USB Stick as sophos.bat, it will scan and remove.

===============================
CD SAV32CLI
SAV32CLI -REMOVE -P=C:\REMOVLOG.TXT
===============================

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Slow computer

by zlitocook In reply to virus cleaning

If you can not down load these programs from your computer ask a friend to do it for you.
First you need MBAM or malware bites this will remove alot of stuff like the confict software. Then down load Spybot search and distroy, CCleaner,spyware blaster,bothunter and be sure your anti virus is up to date.
If your antivirus has expired you can remove it and down load a free one like AVG or Avast. But be sure you remove the old antivirus first.
But make sure you have a good back up of your system before you try any of these things.

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