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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Virus on my PC that cannot get off
I have" WINDOWS XP HOME W/ SP1" .
1) TURNED OFF SYSTEM RESTORE.
2) RAN SCAN WITH NORTON AV 2002 WITH UPDATE VIRUS DEFINITIONS.
SET TO SCAN ALL FILES AND INTERNET AND MAIL.
I HAVE NOT ONLY OR DOWNLOADED ANY MAIL.
3) I DELETED TEMPORARY FILES.
4) RAN SYMANTEC REPAIR TOOLS.
5) RUN SCAN IN FULL MODE AND SAFE MODE TOO.
6) NORTON CAN'T REPAIR OR QUARANTINE USING NORTON.
7) IN THE PAST I WAS ABLE TO REMOVE ONLY TO HAVE THEM
COME BACK WHEN I GO ON THE INTERNET.
9) I HAVE MSN AS INTERNET PROVIDER.
10) SOFTWARE: POP-UP STOPPER AND SPY SWEEPER ON.
11) THEY ARE (3) VIRUSON MY PC :
W32.KORGO.V -- X[1].EXE , W32.KORGO.P -- X[2].EXE AND
W32.SPYBOT.WORM -- SYSTEM32
I NEED SERIOUS HELP ??? 817-215-4515 8AM TO 6PM TEXAS.
EMAIL: FFONTAN1@TXUED.COM
I AM WORKING AT A DIFFERENT LOCATION AND PC TODAY.
FRANK