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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Virus Removal Manual - Want Feedback
Please provide feedback in what tools to add, what steps can be reworded, what needs to be omitted, etc.
http://www.bitbybitsolutions.net/tutorials
The full down-loadable version with pictures can be downloaded at:
http://www.bitbybitsolutions.net/wp-content/uploads/2010/08/bit-by-bit-manual-modified.docx
Thankyou