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Virus trouble

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by bill_murray78 Aug 9, 2002 last reply Nov 7, 2002

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I have two pc's linked with a software interface only these are not Networked i received a virus through emails and did not hav protection on my systems. 1st pc was under warranty RTB and returned ok but company would not repair my other.
I therefore installed Norton's 2002 on my second PC which has Windows 98, but program wont run my systems running slow with intermittent application errors and when i shutdown for say 1 hour then re-boot alls ok for a while.
I have important data on my system also so i would appreciate an safe and effective solution from someone who can help me.

Kind regards Bill

14 replies

by ann777 Aug 9, 2002

1) backup the data
2) do you have a bootup disk for your Win98 system?

I'd suggest that you boot to floppy, fdisk and delete then recreate your partitions and reformat. Then copy your data back on. It sounds as if you suspect that the virus is also on your Win98 computer, but they would not help you with that because it is not under warranty.

Is NAV finding any viruses on the computer? Whether or not it does (and it may not if NAV was installed after the virus was already infecting the computer), I'd still recommend starting completely over with this computer. It's the best way to start out with a clean registry.

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Another thing to try is to search for and delete all ~*.* files, *.tmp, *.bak, etc. Delete anything in Temporary Internet Files. Run a scandisk (with an automatic fix) and a defrag and let them complete. Slowness can also be caused by corrupted files, memory leaks (bad programming), etc.

by bill_murray78 Nov 7, 2002