Desktop

1) backup the data
2) do you have a bootup disk for your Win98 system?

I'd suggest that you boot to floppy, fdisk and delete then recreate your partitions and reformat. Then copy your data back on. It sounds as if you suspect that the virus is also on your Win98 computer, but they would not help you with that because it is not under warranty.

Is NAV finding any viruses on the computer? Whether or not it does (and it may not if NAV was installed after the virus was already infecting the computer), I'd still recommend starting completely over with this computer. It's the best way to start out with a clean registry.

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Another thing to try is to search for and delete all ~*.* files, *.tmp, *.bak, etc. Delete anything in Temporary Internet Files. Run a scandisk (with an automatic fix) and a defrag and let them complete. Slowness can also be caused by corrupted files, memory leaks (bad programming), etc.

Have you tried to do an ONLINE SCAN at the Symantec website to see if you have a virus?

http://security1.norton.com/ssc/home.asp?j=1&langid=us&venid=sym&plfid=20&pkj=YBTBFCVMHEHPZGAKFLY

Check out this link.

http://vil.mcafee.com/dispVirus.asp?virus_k=99455

I would go to www.panda.com and run their free
on line scan with each machine.It should remove
any viruses it finds.

I would go to www.pandasoftware.com and run their free
on line scan with each machine.It should remove
any viruses it finds.