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Virus - VBS.LoveLetter.Cl

By jenpsu97 ·
How do you get rid of this virus the VBS.Love.Letter.Cl? Norton can't delete this virus. it's a cabinet file. I can't send it to the trash either. Everytime I try to delete it by dragging it to the trash it say acess is denied and MSDO says the same. I am really worried. I would appreciate any suggestions.
Thanks!
Jen

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Virus - VBS.LoveLetter.Cl

by Bughunter In reply to Virus - VBS.LoveLetter.Cl

Verify that you are using the most recent virus files for Norton. You can get the Love Letter Fix tool and information at the following site (a link to the download is about three fourths of the way down the page);

http://securityresponse.symantec.com/avcenter/venc/data/vbs.loveletter.a.html

or go directly to the fix tool at;

http://www.symantec.com/avcenter/fixlove.exe

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Virus - VBS.LoveLetter.Cl

by jenpsu97 In reply to Virus - VBS.LoveLetter.Cl

The question was auto-closed by TechRepublic

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Virus - VBS.LoveLetter.Cl

by dmiles In reply to Virus - VBS.LoveLetter.Cl

See the following site for details about virus and the options to removing

1)www.riguy.com/infected.html

The last option to consider would be to reformat the drive and do a clean install

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Virus - VBS.LoveLetter.Cl

by jenpsu97 In reply to Virus - VBS.LoveLetter.Cl

The question was auto-closed by TechRepublic

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Virus - VBS.LoveLetter.Cl

by jenpsu97 In reply to Virus - VBS.LoveLetter.Cl

This question was auto closed due to inactivity

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