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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Virus vs. Anything else
I am working on a Win98Se box for a friend and are at my wits end!!!
When I first got the system, I was told it may have a virus(es) on it. Not able to connect to Internet, slow performance, etc. After installing Norton's Internet Securities and loading the lasted Virus defs, I found 8 different items, although not one virus. I tried to remove with NIS, no soap, the program couldn't remove. Had to manually remove. Now shows clean.
Installed Ad-Aware 6, with lastest Ref-file. Found ~980 items, Malware, data miner, adware, etc. Removed in stages, couldn't do all at once, system kept hanging. Now shows clean.
Still can't get to Internet. I keep getting a DNS error. Even though I have set the DNS settings manually. Still No Joy. I can ping out and ping in from another computer. The only thing that has shown up consistently is a SAHAgent file. I've removed it, severaly times, still propagates self. Removed it from Registry, same problem. Realized GoBack was installed, uninstalled, SAHAgent, now gone.
I have reinstalled Windows on top of system to clean, haven't formatted and went from there; YET! A lot of files that have no backup and not able to backup, unless I install a small hard drive. But no install programs for many downloaded games they have bought. Format and fresh install last resort.
Does anyone have ANY ideas? I have run out of things to try and am pretty frustated at this point. I am going to manually set an IP address on this box and see what happens. It seems my DNS settings are getting blocked, but I can't figure out by what?
TIA, Roger