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  • #2130530

    Virus waiting in mail boxes

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    by ravila ·

    we got hit with a email virus, I was able to stop it, then I went around to delete the infected email from every body PC. But there people that are not in the office today but will be in the office tomorrow and click on the infected email sitting ontheir mail box.
    It’s there is a way to delete those email from the mail boxes using the server and no the workstation. I’m using
    NT 4.0 domain
    Exchange 5.5
    all mail boxe are on the server

    Thanks for the help

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    • #3547621

      Virus waiting in mail boxes

      by legj1 ·

      In reply to Virus waiting in mail boxes

      As far as I know. you are out of luck once the mail gets to the client. My solution is to Send several warnings…the last one coming tomorrow morning so your Warning message will be at the top of their list. Not a great fix…but it works.

    • #3547578

      Virus waiting in mail boxes

      by mckaytech ·

      In reply to Virus waiting in mail boxes

      There are two possible solutions but either one is going to be tough to implement before morning.

      The first would be a product like Groupshield (part of the McAfee family). It can be installed on Exchange and will go through each mailbox and quarantine all the infected messages. BUT…. be very careful to have adequate log space because the logs will get VERY large if you have circular logging disabled. We had a big problem with this today as we attempted to recover from the infection.The second option is a Microsoft utility called EXCLEAN. This requires that your Exchange server be at SP4 and you’ll have to contact Microsoft PSS to get the actual file. If memory serves me correctly, the KnowledgeBase article is Q274710.

      paul

    • #3568181

      Virus waiting in mail boxes

      by grg43 ·

      In reply to Virus waiting in mail boxes

      I hope that you were able to stem the tide the next day. I have a simple solution that we implemented once. Since you’ve already said that you went to evry machine, I assume that you have a relatively small network. We simply disconnected the catV from the PC and the wall plate. Its a bit difficult to get onto the network when there is no connection. Not very technical but it is effective.

    • #3568173

      Virus waiting in mail boxes

      by ravila ·

      In reply to Virus waiting in mail boxes

      This question was closed by the author

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