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Virus waiting in mail boxes

By ravila ·
we got hit with a email virus, I was able to stop it, then I went around to delete the infected email from every body PC. But there people that are not in the office today but will be in the office tomorrow and click on the infected email sitting ontheir mail box.
It's there is a way to delete those email from the mail boxes using the server and no the workstation. I'm using
NT 4.0 domain
Exchange 5.5
all mail boxe are on the server

Thanks for the help

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Virus waiting in mail boxes

by LEGJ1 In reply to Virus waiting in mail box ...

As far as I know. you are out of luck once the mail gets to the client. My solution is to Send several warnings...the last one coming tomorrow morning so your Warning message will be at the top of their list. Not a great fix...but it works.

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Virus waiting in mail boxes

by ravila In reply to Virus waiting in mail box ...

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Virus waiting in mail boxes

by McKayTech In reply to Virus waiting in mail box ...

There are two possible solutions but either one is going to be tough to implement before morning.

The first would be a product like Groupshield (part of the McAfee family). It can be installed on Exchange and will go through each mailbox and quarantine all the infected messages. BUT.... be very careful to have adequate log space because the logs will get VERY large if you have circular logging disabled. We had a big problem with this today as we attempted to recover from the infection.The second option is a Microsoft utility called EXCLEAN. This requires that your Exchange server be at SP4 and you'll have to contact Microsoft PSS to get the actual file. If memory serves me correctly, the KnowledgeBase article is Q274710.

paul

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Virus waiting in mail boxes

by ravila In reply to Virus waiting in mail box ...

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Virus waiting in mail boxes

by grg43 In reply to Virus waiting in mail box ...

I hope that you were able to stem the tide the next day. I have a simple solution that we implemented once. Since you've already said that you went to evry machine, I assume that you have a relatively small network. We simply disconnected the catV from the PC and the wall plate. Its a bit difficult to get onto the network when there is no connection. Not very technical but it is effective.

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Virus waiting in mail boxes

by ravila In reply to Virus waiting in mail box ...

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by ravila In reply to Virus waiting in mail box ...

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