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Visa's system crashes world wide 10-16-2009

By Kyle88 ·
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On Friday, October 16th, 2009, at or around 10:25 P.M.PST. Visa experienced a worldwide system crash. Thousands, possibly tens of thousands of transactions worldwide were affected, affecting ATM transactions, whereby ATM cash withdraws were debited to accounts, but no money was dispensed by the ATM's. Thousands of individuals are currently unaware that their bank accounts are missing this money that they never received.

In the meantime what has happened to this money and who is benefiting from what probably amounts to millions of dollars earning interest? Remember, this was a worldwide system crash.

For those that are aware that they are owed money, and who are making attempts to be reimbursed, the responsible parties involved are are making it very difficult to recover the owed money. Those that have made it through the gamete of runaround, are being told they will have to wait sixty days. When they want your money it happens instantly! What about those who will never get their money?

So far there is no investigation into this debacle. I am issuing a call to action, asking that some authority step in and oversee the rightful return of all money and compensation for all further problems caused.

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Do you have any proof?

by NotSoChiGuy In reply to Visa's system crashes wor ...

I did a search online, and the only mention I could find of this event was your post.

Not saying.

Just saying.

Reynold's Foil...at the ready!!

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i was kinda wonderin too

by PurpleSkys In reply to Do you have any proof?

i didn't find anything either...but i would love to read the full news story

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Will provide what info I have tomorrow.

by Kyle88 In reply to Do you have any proof?

My mother was one of the victims of this incident. I have asked her to provide me with a written statement containing the details. This is what I know so far:

On Friday, October 16th at 10:25 pm, she made an attempt to withdraw $1,000 from the ATM machine at Sycuan Casino in El Cajon Ca. This attempt failed. She made a second attempt to withdraw $1,000 at 10:26 pm. This attempt also failed. She made a third attempt to withdraw $1,000 at 10:27 pm. This attempt was successful.

On Monday, October 19th, she checked her Morgan Stanly account and discovered that $1,000 was missing. She then called Morgan Stanley customer service and was informed that three $!,000 withdraws had been made, then $1,000 was returned back to the account. She was directed to contact Global Cash Access at 800-644-0439. They own the machines that dispense the cash.

Global Cash Access informed my mother that there was a two hour worldwide crash of the Visa network. She was given their mailing address as: P.O. Box 97398, Las Vegas Nevada, 89193.

She has spent the past four days on the phone with GCA and Morgan Stanley. She is being told that this will take months to resolve.

The question remains; what about all the people who are not even aware that they have been a victim of the same "worldwide system crash", or is this just a cover story trying to place the blame on Visa?

As was mentioned, I am apparently the first to have posted any news of this on the internet.

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"El CaJohn"

by santeewelding In reply to Will provide what info I ...

Is lost on anybody not from here.

Play it straight.

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Honest spelling mistake! Correct Spelling: El Cajon

by Kyle88 In reply to "El CaJohn"

Sorry for my misspelling. Correct Spelling is: El Cajon, which is located in San Diego County, California.

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Nope

by santeewelding In reply to Honest spelling mistake! ...

Small, "j": El Cajon (Spanish for, The Box; a river valley ringed by hills, occasionally smog-free so that you can see the hills).

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I must be tired...

by Kyle88 In reply to Nope

...or getting old.

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Hopefully

by santeewelding In reply to I must be tired...

Not so old and demented you cannot supply the precision that everyone here demands of you.

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"...is this just a cover story trying to place the blame on Visa?"

by CharlieSpencer In reply to Will provide what info I ...

Well, duh.

Can Global Cash or Morgan Stanley provide you any documentation of this crash? Do you have any evidence that anyone else was affected? If I was out a couple of grand and KNEW there were others in the same situation, I'd be talking to a lawyer about a class action suit, not wasting my time on the web.

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New information

by Kyle88 In reply to Do you have any proof?

I ran a Google search on Global Cash Access and found this post:

Global Cash Access ATM Machines Scott Betts atm charged but gave no money Las Vegas, Nevada

http://www.ripoffreport.com/Credit-Card-Processing-ACH-Companies/Global-Cash-Access-A/global-cash-access-atm-machine-ace35.htm

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