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Visio 2000 Hangs

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by bruce_gallup Feb 6, 2001 last reply Dec 17, 2001

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When opening a document in Visio 2000 running in W2k, it launches Windows Installer and hangs the PC.I have to use ctrl,alt,del to end the task. The Cancel button does not work. However, I can double click on a Visio Document in Explorer and Visio launches fine.

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by Member 35711908 Feb 6, 2001

We found two problems installing Visio 2000. First, for us it has to be installed while logged in as the user who will use it, since the settings are somehow user specific. Also, we have to turn off our virus scanner to allow certain components toinstall: http://www.microsoft.com/office/sup/pi/support.asp?lu=2&prd=visio&pg=Visio

by bruce_gallup Feb 7, 2001

Poster rated this answer

by ann777 Dec 17, 2001

MSKB Q269549

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