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VISTA and ,NET problems

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by luckyleatherneck

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Urgent help requested -- VISTA and ,NET problems.

I am having trouble getting applications to run on Vista Business that run fine on XP Pro. Vista comes up with one successive error after another. I support a group of Insurance Agents that like to buy the latest and greatest, then come to me to get the company applications working. Second/Third level support was called in and they are stumped.

"The error is Process ID, Thread ID, and the fixes we've done that work on Vista Enterprise and Ultimate, don't work on Vista Basic or Business. We believe it's a problem with the versions of .NET Framework installed, but that's about as far as we've gotten. The (other) errors start with Object reference not set to an instance of an object, then The memory can't be read, then an msi.exe error Source 11788."

Going down another track gives us:
"Type initializer for System.Sql.Client.Sql threw an exception. Clicked OK then got Type initializer System.Data.SqlConnection
threw an exception. Neither of these errors come up on a Google search. These agents have the Home Basic version of Vista. On all of the .NET errors, 1.1.4322 is already installed."

These Agents just want to use their laptops and conduct business for their customers.

Is this a headache for anyone else?

Thank you for any help.

Lucky

5 replies

by Former member

Windows Vista might be good looking (that all it is at the moment) but you have jumped the gun (meaning you have bought windows too early). Windows is going through bug fixes at this moment in time and it is going to be easier in time, but please revert to winxp at least until a year. It is like buying a car. When you buy a new car you run into problems because of the engine and gear box have to be gently worked in, the same applies to new software.

by luckyleatherneck

Peconet:

I didn't buy the dog and I advise others to wait, just as you have wisely suggested.

My problem is that, even though I am the IT Manager, I don't totally control the acquisition of computers and laptops -- especially when it comes to Life Insurance Agents.

A friend of mine at a large corporation has been working for a couple months now trying to get business applications, that work swimmingly with XP, to stop getting fatal errors under VISTA. I just found out this week because the Agents I support bought hot new laptops with VISTA pre-installed.

I finally told them to send their laptops back to the manufacturer as defective and tell their credit card carrier to refund the money.

Thanks for the comments.

Lucky

by sue t

running the program in compatibility mode for XP? Also, are they administrators on their computers? Was the program installed while that person was logged on? Vista handles programs differently than XP did. If you haven't already, I would uninstall the program, make them an administrator, reinstall the program while logged on as them, run the program once and then change them to either limited, standard or power user status and install in compatility mode for XP. See if that works. Also, have you contacted the company that makes the software? It is quite possible they have the solution you are looking for.

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