I am working on a friends laptop that she reported that is goes black. After trying several times, I get the same thing, black screen. Vista loads to the point of the logo, then the only thing I get after is the mouse arrow with the blank (black) screen. I have tried safe mode, but the same results. Just in case, I have taken all her picturs off the hard drive and saved them just in case.
All the threads I have read so far talk about getting into safe mode. Since I get the same results…..any help would be great.
