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Vista BSOD Help

By mcb911 ·
Yesterday my computer had restarted itself to install an update and ran a chkdsk as well.

After chkdsk completed the updates didn't install.

This morning I switched on the computer and got BSOD. None of the boot options worked

Error was:
0x00000024 (0x001900445, 0x850f2828, 0xc0000102, 0x00000000)

I would appreciate any kind of help.
Thanks!

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A couple of things to try

by Jacky Howe In reply to Vista BSOD Help

You can use the Hard Drive Makers Testing Utility to Test the Drive which can be downloaded from below.
<a href="http://www.hgst.com/hdd/support/download.htm" target="_blank"><u>Hitachi / IBM</u></a>
<a href="http://support.wdc.com/download/index.asp#dlgtools" target="_blank"><u>Western Digital</u></a>
<a href="http://www.fel.fujitsu.com/home/drivers.asp?L=en&CID=1" target="_blank"><u>Fujitsu</u></a>
<a href="http://www.seagate.com/support/seatools" target="_blank"><u>Seagate</u></a>
<a href="http://www.samsung.com/Products/Hard...ties/hutil.htm" target="_blank"><u>Samsung</u></a>

If it tests out OK and you have access to a Vista DVD try this if not you can try the steps below.

Boot from the Vista DVD and on the first screen click Next, click Repair your computer, click Next and select Command Prompt. Type in chkdsk c: /p /r and Press Enter.

The Windows Vista Recovery CD can be used to Boot your PC.

<b>Creating a Windows Vista Recovery CD</b>

http://blogs.techrepublic.com.com/window-on-windows/?p=622

Burn it to CD with Nero or similar.

I would be backing up the drive if I had a chance as it may well be on its way out. For example you could remove the drive and add it as a Slave or fit it to a USB enclosure.

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0x00000024: NTFS_FILE_SYSTEM

by .Martin. In reply to Vista BSOD Help

A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software. I suggest running ChkDsk or ScanDisk as a first step; then disable all file system filters such as virus scanners, firewall software, or backup utilities. Check the file properties of NTFS.SYS to ensure it matches the current OS or SP version. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions.

copied from http://aumha.org/a/stop.htm , a good site for diagnosing BSODs

try steps described above, and get back to us if you need any more help

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