Vista cant connect to the internet

By timdixon ·
My friend has a new HP vista laptop and she can't connect to the internet. It worked fine for about a day but then it just stoped working. She can connect to the wireless but it says that there is not internet connection. But other people can connect to the internet on the same connection.
What does she do???
I am posting this because she cant get online.

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Laptop settings

by p.j.hutchison In reply to Vista cant connect to the ...

Check TCPIP settings, and make sure that they are set to use DHCP For the IP ADdress and automatic for DNS addresses. Run Ipconfig /all to review IP addresses allocated by the DCHP server.

If using wireless, then check settings on wireless modem, it may be locked down such as restricted by MAC address or some other restriction...

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