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Vista HP and AO Hell

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by tintoman 2 views

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I have visited a client today who until about 3 weeks ago was running AOL 9.0VR on his Windows Vista Home Premium PC.
The AOL software suddenly stopped working, when he tries to start it a message pops up saying AOL needs to install some software to make it run and a restart is needed.
As you might guess a restart does nothing and the process is repeated.
The client has successfully loaded AOL 10.0 and it works fine but he doesn't like it and wants 9.0VR back, I cannot install it because the same problem reoccurrs.
My question is
Has AOL 9.0 become incompatible with Vista because of a windows update or something of that nature, or is there a known fix for this problem
Thanks guys (and gals)

4 replies

by thumbsup2

But, you can tell your client that AOHell doesn't put out updates for no reason. If the software says it needs to be updated to make it compatible with "their environment", then it needs to be updated, period. If they don't like the new software, COMPLAIN to the makers of the software! More than likely though, the client doesn't like it because "it's different". People don't like to learn something new.

by tintoman

Normally I advise my clients to ditch aol software altogether but this guy seems to like it and won't hear of getting rid

by thumbsup2

When I show them just how much of the internet they can NOT access through AOHell's restrictive interface as well as explain to them about the system problems it causes (forcing them to spend more money for repair than they could possibly save on using AOHell as an ISP), they eventually come around and get rid of it. That way, I only have to clean up the mess once! :D

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