Customer calls me to say they want Vista Ultimate. They backed up data and attempted a clean install of Vista from their purchased Vista Ultimate 32 retail DVD. They say it starts to install and then gives them error msg 0x80070241. I went over and sure enough, Vista starts to install and then says it can not coninue and gives that error code.
I tell them return the DVD and get a new one, they can’t. It was purchased almost a year ago (they got cold feet about installing and waited). They then borrowed a Vista Ultimate DVD from a friend and same problem. They’ve used 4 different DVD drives and the same problem with both disks?
Any way around this other than buying a new copy of the DVD?
