Question

Locked

Vista: Opening files/folders randomly starts uninstall for Trend AV

By robo_dev ·
Trend Micro PC Security Suite 2007, Vista Home Premium. Dell desktop PC.

About once every ten times you click on a file or folder, what gets launched is the uninstall process for Trend Micro AV. If you cancel the uninstall, the next time you click on the file or folder, it opens normally.

Did all the patches for Vista, looked at tech knowledge base at Trend Micro...is this just another Vista 'feature'??

This conversation is currently closed to new comments.

2 total posts (Page 1 of 1)  
Thread display: Collapse - | Expand +

All Answers

Collapse -

Not sure about another Vista 'feature'??

by Jacky Howe In reply to Vista: Opening files/fold ...

Cant find anything specific to your problem.
Use this as a guide and check your Registry to see if anything is out of place.

http://jtbworld.blogspot.com/2007/03/have-you-lost-your-exe-file-extension.html


Also check File Associations.

http://unlockforus.blogspot.com/2007/10/unlockme-having-problem-on-file.html

Collapse -

Thanks, I'll check it out.

by robo_dev In reply to Not sure about another V ...

It's weird that it happens randomly. Click on a word Doc sometimes and the uninstaller launches, other times Word launches. I'll reinstall the app and open a case with Trend if it continues.

Back to Windows Forum
2 total posts (Page 1 of 1)  

Related Discussions

Related Forums