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Vista printing to Canon MP620

By Al243 ·
My Canon printer works fine on my desktop/XP. But when trying to print e-mails from laptop/Vista, it crops off the side of the e-mail. Printer settings on both computers are the same. Does anyone have any ideas?

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All Answers

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by HAL 9000 Moderator In reply to Vista printing to Canon M ...
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Try updating the Vista Drivers

by OH Smeg In reply to Vista printing to Canon M ...

You can download the newest Vista Drivers for this unit here

http://support-au.canon.com.au/EN/search?v%3aproject=ABS-EN&binning-state=model%3d%3dPIXMA%20MP620%0amenu%3d%3dDownload%0aos%3d%3dWindows%20Vista&

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this problem is usually a driver issue

by computechdan In reply to Try updating the Vista Dr ...

if updated drivers don't work, try using some alternate drivers

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Vista drivers

by Al243 In reply to Try updating the Vista Dr ...

Thanks, I went to that site, but all the drivers are for AUSTRALIA/NZ ONLY

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Well try this site

by OH Smeg In reply to Vista drivers

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=17406

Though I have never had any complaints previously that the AU Web Site was not accessible for Downloads by people outside AU/NZ.

However do you realize that you need different Drivers for Vista and Vista 64 Bit?

Col

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Well try this site

by Al243 In reply to Well try this site

Yes, I have straight Vista - thanks.

Al

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Well try this site

by Al243 In reply to Well try this site

I tried these downloads, however my driver is already up to date. The problem must be other than Vista or Canon. Could be my provider & their software. Will keep invetigating. Thanks.

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I'm not sure if Vista SP2

by OH Smeg In reply to Well try this site

Has any adverse effects on things like this. I have yet to hear any complaints about it but that is a possibility.

Col

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Does it crop off the email in Print pre-view?

If not then it would be that your printer settings are not correct.

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